CEO 6 Month Report

04 06 MOVING FORWARD The 12 components of my vision for Northern Light Health 05

ACCESSIBILITY Access to Care

COMMUNITY Making a Difference and Being Truly Involved

HEALTH Population Health and Accountable Care Innovations

Northern Light Health will be the most easily accessible health system in the region. Efficiencies and responsiveness will be exercised to create more accessibility to primary and specialty care practices, diagnostic and treatment services. Telemedicine and smartphones will be a primary portal of entry for many, while the electronic health record will assist care teams in proactively caring for those in greatest need and at highest risk.

Because we serve many unique communities, each community will view Northern Light Health and the services that are delivered as an essential community treasure. Social determinants and community advocacy efforts for essentials such as food security, housing, transportation, etc., will make a demonstrable difference in the health and well-being of the communities we serve. Northern Light Health will be seen as involved, inclusive of other community services, and a problem solver for various community needs.

Northern Light Health will be known as a health system which adds value to the Quality/Cost equation. Fundamentals of population health will allow creative ways to contract with payors, including CMS or Maine demonstration projects and direct-to-employer initiatives. Our patient navigation systems and network of outpatient resources will help our consumers obtain the most appropriate care. The delivery system, coupled with care management expertise and comprehensive care pathways, will allow us to manage population health in a risk-based environment. Through the delivery of high quality, cost effective care, Northern Light Health will develop a reputation as a good steward and other organizations will invite us to manage their healthcare services.

21