CEO 6 Month Report

MOVING FORWARD The 12 components of my vision for Northern Light Health

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BRAND Statewide Perception of Northern Light Health

PEOPLE The Growth of Our People

QUALITY Achieve the Highest Standing

Northern Light Health will be known as the greatest organization in Maine, in any field. When Northern Light Health comes up in conversations among the people of Maine, it will be a positive and thankful tone that such an excellent healthcare organization is so readily present to care for the needs of our citizens. Because Northern Light Health seeks to build relationships with other organizations, we will be seen as an excellent partner. Over the course of time, relationships will lead to partnerships which will foster growth opportunities.

Our people matter the most, because it is through people that we fulfill our mission. Colleagues will be proud of working at Northern Light Health, and prospective recruits will seek employment as a means toward career fulfillment and a healthy work-life balance. Northern Light Health will have industry-leading talent development systems. The organization will grow, nurture, and develop the team to the fullest extent possible. Northern Light Health talent development systems will be regarded as world class and other healthcare organizations will view the system as a good partner in thought leadership.

Northern Light Health will achieve the highest standing in quality, safety and service. By all measures, we will show a positive culture of quality and caring. Management, physicians, and staff will be aligned as one in embracing performance improvement and engagement with one another to show the way to excellence. Northern Light Health will be known for consistent, compassionate care; we will reflect this with our colleagues and create an atmosphere for each other and our patients of people caring for others like we care for the ones we love the most.

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