COVID Chronicle

Effective leadership means more than just being a boss. It means coaching, supporting, directing, and taking decisive action to do what’s right, especially in times of crisis. Very early on we knew bold and swift decisions were needed to ensure the safety and resiliency of our workforce.

Moving Staff Home

Step one in the earliest stages involved making the difficult decisions surrounding cancellation of elective procedures to make room for the expected surge in patients, restricting visitation policies and sending staff home to work where possible. Having staff work from home would not only help slow community spread to the benefit of our employees, but to the benefit of our communities, freeing up much needed resources for patients who needed care, directly reducing the risk of a patient surge related to COVID-19. This was also a help to employees with school-age children since schools and day cares were closed until further notice and many had young children at home during the workday.

There was plenty of work to be done, after all:

All other ‚including member organizations and clinical Tracked in API

HOURS DEVOTED TO COVID

Information Systems Tracked in Service Now

Home Office Tracked in ACE

Tracked in Project Management Tool Communications

HOURS

HOURS

HOURS

HOURS

TOTAL HOURS SINCE MARCH PAY PERIOD

9