COVID Chronicle
The thing about technology is that when it’s working well, you don’t think about it at all. The biggest challenge to moving 16% of our workforce to home offices was ensuring we had the right technology and bandwidth to ensure their productivity.
Information Systems managed the following:
G
Increase in bandwidth from G to G
Number of COVID support tickets
Number of staff assisted to move off site
Number of Zoom accounts set up Since March we have added users are business and the remainder are set up for Telehealth Licensed vs Basic is Paid and Basic
%
An unprecedented % increase in spam emails were blocked in the month of April
13
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