COVID Chronicle

INFORMAT ION SYSTEMS

IS Support for Patient Communications

Internal customers weren’t the only clients for IS. Not only did IS make changes to the portal landing pages to help communicate important information to patients, they helped pull together a mailing list and pushed approval through for an email communication tool to ensure that patients could get weekly updates about the most important, newest information available. And, for the first time, they facilitated a public facing helpdesk to support telehealth patients.

AN INVISIBLE HEALTHCARE HERO

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